Sony PCG-R505GCP Manuale Utente Scaricare il pdf (Pagina 167)

Troubleshooting the Mouse and Touch pad

167

Troubleshooting the Mouse and Touch pad

Why doesn’t the computer recognize the USB mouse?

❑ Make sure the mouse is securely plugged into the USB port. See

“Connecting a mouse or keyboard” for more information.

❑ You may need to install or reinstall the mouse driver software. Use the

supplied Application Recovery CD to install the drivers. See “Using the

Application Recovery CD(s)” for more information.

Why doesn’t the pointer move when I use the USB mouse?

❑ Make sure another mouse was not installed.

❑ You may need to install or reinstall the mouse driver software. Use the

supplied Application Recovery CD(s). See “Using the Application Recovery

CD(s)” for more information.

❑ If you are playing a disc, press the Ctrl+Alt+Delete keys simultaneously to

stop playback and restart the computer.

❑ If you still cannot use the pointer, restart the computer. You can restart the

computer three different ways:

❑ Press the Windows key , press U, and then press R.

❑ Press the Ctrl+Alt+Delete keys simultaneously. When the Windows

Task Manager window appears, press the Alt key to highlight the menu

bar, and press the Right Arrow key to select Shut Down. Press

Enter, and then press R.

❑ Press and hold the power button. When the computer turns off, press the

power button again to restart the computer.

Why doesn’t the touch pad work?

❑ You may have disabled the touch pad without connecting a mouse to the

computer. See “Customizing the touch pad” for more information.

❑ Restart the computer to activate the touch pad again.

❑ If your touch pad is interpreting a single tap as a double-click, adjust the

button assignments. Follow these steps:

1 Press the Windows key . The Start menu appears.

2 Press the Up Arrow key to select All Programs, and press Enter.

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Sony PCG-R505GCP Manuale Utente Pagina 167